FREQUENTLY ASKED QUESTIONS

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REGULAR ORDERS

We ship within 4 business days assuming the item(s) of your order is in-stock.  Should your order contain a combination of in-stock and out of stock items, your order will ship out once all your items are in-stock.  If you would like your in-stock items to come first, a split-ship fee will apply to have your order sent out in multiple parcels. You will receive an email confirmation once we have shipped your order (please check your junk/spam folder).

During sales and promotions, orders will be subject to a longer processing and shipping time.

You will receive an email confirmation once we have shipped your order (please check your junk/spam folder).

During sales and promotions, orders will be subject to a longer processing and shipping time.

You will receive an email confirmation once we have shipped your order (please check your junk/spam folder).

During sales and promotions, orders will be subject to a longer processing and shipping time.

You will receive an email confirmation once we have shipped your order (please check your junk/spam folder).

During sales and promotions, orders will be subject to a longer processing and shipping time.

You will receive an email confirmation once we have shipped your order (please check your junk/spam folder).

During sales and promotions, orders will be subject to a longer processing and shipping time.

CUSTOM FURNITURE ORDERS

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We offer white glove delivery service for an additional fee through a third party company for furniture orders within the Greater Vancouver Area in British Columbia.